YOU MUST BE 21 YEARS AND UP TO VISIT THIS SITE. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY PRIOR TO USING OUR WEBSITE. YOUR USE OF THIS SITE IN ANY FASHION REPRESENTS YOUR ACCEPTANCE AND ACKNOWLEDGMENT OF THE PROVISIONS SET FORTH BELOW. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, AND IF YOU ARE NOT OVER THE AGE OF 21, DO NOT USE THIS WEBSITE.
At Beaqle, we take pride in crafting exceptional bourbon and ensuring that every sip brings you joy. We understand that sometimes a product may not meet your expectations, and that’s completely okay! To ensure your satisfaction, we’ve created a comprehensive and straightforward return policy.
Return Window
You have 10 days from your bourbon delivery date to decide if it’s right for you. This timeframe allows you to fully experience the product in your setting, whether you’re savoring it solo, sharing it with friends, or using it in a cocktail.
Why You Can Return
We believe in the quality of our bourbon, but we also recognize that everyone’s tastes and preferences are unique. Whether the bourbon didn’t match your flavor profile, arrived damaged, or simply wasn’t what you were expecting, we accept returns for those reason. Your satisfaction is our top priority, so returning your bourbon is completely free!
How to Initiate a Return
-
Get in Touch: If you’re considering a return, simply reach out to our friendly customer service team. You can email us at info@beaqle.com or give us a call at +1 (314) 407-1642. We’re available to assist you with any questions or concerns you may have.
-
Follow Our Instructions: Once you’ve contacted us, we will provide you with clear and detailed instructions on how to return your item. This may include a return shipping label and information on where to send the product back.
Refund Process
After we receive your returned item, our team will promptly process your refund. You can expect to see the amount credited back to your original payment method within 5-7 business days. We’ll keep you informed throughout the process, so you’ll know when to expect your refund.
Return Conditions
To ensure a smooth return experience, please keep the following guidelines in mind:
- Products should be returned in their original condition, including packaging. This helps us maintain the quality of our offerings for all our customers.
- If the product is damaged or defective, please notify us as soon as possible so we can assist you accordingly.
Customer Support
We’re here for you! If you have any questions or need assistance with the return process, don’t hesitate to reach out. Our dedicated customer support team is ready to help you every step of the way. Your experience with Beaqle matters to us, and we’re committed to making it exceptional.
Thank you for choosing Beaqle! We appreciate your trust in us and look forward to serving you again in the future.